Shipping Policy

At BIOHAQ, we aim to get your orders to you quickly and efficiently. Shipping is always free within the UK. Please see our guidelines below:

Order Processing:

  • Orders placed Monday to Thursday before 13:00 (1 PM) will be dispatched on the same day.

  • Orders placed after 13:00 (1 PM) or on Friday, Saturday, or Sunday will be dispatched on the next working day.

Delivery:

  • All orders are shipped via Royal Mail Tracked 48, with delivery typically within 48 hours from the date of dispatch.

  • Delivery times are estimates and may be affected by public holidays, high demand periods, or unforeseen courier delays.

Order Tracking:

  • Once your order has been dispatched, you will receive a tracking number via email, so you can monitor your order until it arrives.

Important Notes:

  • Please ensure your shipping address is correct to avoid delays.

  • BIOHAQ is not responsible for delays caused by Royal Mail or incorrect address details.

  • For any questions about your order or delivery, please contact our customer service team at [insert contact email or phone].